FAQ's
Please complete the "Product Return Form", view here.
Send the power bank & completed product return form to "FREEPOST Lifesaver" (no stamp needed, just pop in a letter box) and we will get a replacement sent out to you.
Pop in a letter box addressed to "FREEPOST Lifesaver" no stamp is needed, it is all pre-paid.
At the moment only online.
Watch this video on how to recharge.
Please allow up to 5 working days in the UK. If this has been longer please drop us an email:
energy@lifesaverpower.com.
Please allow up to 4 working days in the UK, we hope it will be with you sooner.
To return a product please send the power bank & completed "Product Return Form", view here.
Send the power bank & completed product return form to "FREEPOST Lifesaver" (no stamp needed, just pop in a letter box) and we will get a replacement sent out to you.
Just message us in the chat below and we should be able to help.