Frequently Asked Questions
Where can I swap my power bank?
Right now, due to Covid-19, unfortunately we have no locations you can swap. However if you pop your Lifesaver & contact details in an envelope addressed to "Freepost LIFESAVER" (no stamp needed) and we will send you a replacement.
My power bank isn't working?
We can send you a replacement, just message us in the chat above that the "Lifesaver isn't working" and we will get a replacement out to you.
Where do I send my power bank to?
Just pop it in an envelope addressed to "Freepost LIFESAVER" no stamp is needed, it is all pre-paid.
How do I re-charge my Lifesaver?
Visit the product page above and scroll down to the video.
Where can I buy a Lifesaver?
At the moment only online.